Return / Refund Info
We offer a money back or a replacement guarantee on all purchases. Simply return the purchased item within 30 days after receiving the item for a full refund. Customer Satisfaction is always our number one priority. We will refund the money paid or replace the item if not completely happy with your purchase. However, we will not refund the return postage costs.
Steps for requesting a Refund/Replacement:
Email chronometrium.limited@gmail.com
Include the item in original condition
Insure the package and have a tracking number for it
Important Notice
Although we provide 100% hassle-free return policy, we surely appreciate if you can contact us with any questions or concerns before placing your order.
Please contact our customer service first to obtain the return address. Our service email is: chronometrium.limited@gmail.com
We will not be responsible if the returned package gets lost during the shipment. The original post office receipt must be kept to make the claim.